FireKeepers Casino Hotel chooses QCI Enterprise platform

March 16, 2023
By
Leer en Español

The Michigan casino is looking forward to beginning using new software and training staff.

FireKeepers Casino Hotel, located in Battle Creek Michigan and operated by the Nottawaseppi Huron Band of the Potawatomi (NHBP) Tribe, has jointly announced with Quick Custom Intelligence (QCI) that the casino will now use the QCI platform. 

The casino is currently deploying the QCI platform throughout its property, marketing and player development. The Firekeepers Casino operations team will begin training soon.

BJ Bouschor, VP of IT for FireKeepers Casino Hotel said, "We are excited to begin using the QCI Enterprise platform."

QCI has installed its operational tools and software in over 100 casino resorts in North America, Australia, New Zealand, Canada and The Bahamas. The platform has also recently been chosen by Spirit Mountain Casino in Grand Ronde, OR, Saracen Casino Resort in Little Rock, AR and Le Grand Royal Casino in Quebec, Canada.

QCI Enterprise offers a suite of options including: QCI Tables, QCI Retail, QCI Portal and QCI Loader.

Bouschor added, "After an extensive evaluation process, we selected QCI because they are able to meet all of our needs, from reporting to analytics to marketing automation. We were also impressed with their platform's ease-of-use, scalability, and their ability to bring in so many disparate data sources into our data warehouse."

Andrew Cardno, CTO of QCI, stated, "We are pleased to partner with FireKeepers Casino Hotel for deployment of the QCI Enterprise Platform. The QCI platform will allow FireKeepers to consolidate all of their unique data sources, including gaming and non-gaming, into one data warehouse while also leveraging the scalability of our tool to drive incremental revenue."

State-by-State

Product Spotlight

CasinoTrac

CasinoTrac is reducing handpay downtime by nearly 90% with SlotSUITE's Self-Pay & W-2 G printing at the slot machine.
GA HUDDLE #086

Michael Hershman - Dispelling casino 'myths:' New York needs to lose fear of the unknown

Michael Hershman, CEO of the Soloviev Group, joins Tim Poole on the Huddle to put forward his case that the Freedom Plaza is the way to go for one of New York's casino licences. He fields a variety of questions - not shying away from any of them - on why 'myths' about casinos and a fear of the unknown should be dispelled, as well as acknowledging the strength of rival bids and discussing opposition to the project.
GA HUDDLE #085

Christian Smith - Slot machines a "beautiful intersection of psychology and mathematics"

Bluberi's Christian Smith speaks to Gaming America in an enlightening Huddle. Topics include: the 'Australification' of US gambling, the blending of psychology and mathematics, and the rising trend of three-pot fillers.

As the Tribal gaming sector congregates once more in the Golden State, is it too cliché of me to suggest we are heading for a golden era of Tribal gaming? With the industry set to meet at the Indian Gaming Association t...

10-11-From-the-top
From The Top: Will youth be served by Sports Betting?
Two recent interviews in our Huddle podcast revealed to Las Vegas correspondent Brian Joseph just how young sports betting entrepreneurs are becoming.
12-GA-MAR-10-year-v2
The Global Gaming Awards: Rewarding Excellence
The 10th edition of the Global Gaming Awards took place in Las Vegas last year. Gaming America looks back... and ahead to this year's.
16-18-IGA-Preview
Preview: Indian Gaming Tradeshow & Convention
Gaming America looks ahead to the 2024 Indian Gaming Tradeshow & Convention and what attendees can expect when they arrive at the Anaheim Convention Centre.
20-22-GA-Mar-888-Holding-article
888 and the US Market: A cautionary tale
Gaming America explores the risk of resting on your laurels and the challenge of remaining relevant in a rapidly expanding market.