QCI expands to 75 Nevada sites with Golden Entertainment deployment

May 21, 2024
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The provider's customer base includes properties in Las Vegas, as well as Pahrump, Reno and Carson City.

Quick Custom Intelligence (QCI) and Golden Entertainment have announced the deployment of QCI’s services in Nevada, bringing the total number of sites QCI currently operates in the state to 75.

QCI’s success in Nevada is attributed to several key factors, including its pursuit of enhancing product development. The provider also invests in research and development and by regularly engaging with customers, QCI gathers feedback and incorporates different improvements in hopes of delivering solutions tailored to the requirements of each site.

"Our success in Nevada reflects our unwavering dedication to innovation and customer satisfaction. We are thrilled to see our solutions making a tangible impact, and we remain committed to delivering unparalleled value to our customers,” QCI CTO Andrew Cardno said.

QCI’s customer base throughout Nevada includes “strip and locals” properties in Las Vegas, along with customers in Pahrump, Reno and Carson City. 

Its partnership approach includes weekly calls conducted with each customer to promote collaboration and address any concerns. This engagement assists QCI in building strong relationships and delivering service that solidifies its position in the industry.

"We are proud to partner with an innovator in the marketing technology space like QCI and encouraged with the success we've achieved using the QCI Host CRM platform," Golden Entertainment VP of Marketing Ross Gdovin said. 

"It has streamlined our operations, enabling us to provide a seamless and personalized experience for our loyalty guests while driving greater engagement."

Golden Entertainment currently operates more than 5,600 slots, 100 table games and 6,000 hotel rooms as well as owning eight casino resorts in Southern Nevada and 71 gaming taverns in Nevada.


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