Black Bear and Fond Du Luth Casinos teams up with QCI in Minnesota
The goal is to enhance casino services through QCI’s technology.
Key Points
- The partnership wants to offer personalized guest services using QCI’s data analytics platform
- The duo aims to redefine the hospitality industry via this collaboration
Quick Custom Intelligence (QCI) and Black Bear and Fond Du Luth Casinos have formed a strategic partnership with the goal of “transforming the gaming and hospitality landscape” within Minnesota’s market.
As part of the collaboration, the casino has selected QCI’s data analytics platform. With this technology, the duo will work to provide player behavior insights, redefine how casinos operate and deliver personalized guest experiences.
Black Bear and Fond Du Luth Casinos Director of Marketing Morgan Fritzinger said, “We are excited to embark on this transformative journey with QCI. The QCI platform is truly a game-changer for our host and marketing departments, and we’re confident it will not only optimize our operations but also enhance the quality of service and entertainment we provide to our valued guests.
“With QCI’s innovative solutions, we’re poised to deliver an unparalleled gaming experience in the Minnesota market. This partnership perfectly aligns with our commitment to excellence and innovation.”
QCI CEO Dr. Ralph Thomas echoed similar sentiments and shared his enthusiasm for the company’s alliance with Black Bear and Fond Du Luth Casinos.
He commented, “We place immense value on partnerships that are built on mutual respect, a shared vision, and a strong commitment to innovation. Our collaboration with Black Bear and Fond Du Luth Casinos exemplifies this kind of relationship. From the very beginning, we have been deeply impressed by the Black Bear and Fond Du Luth Casinos team’s dedication, their passion for excellence, and their relentless focus on delivering extraordinary guest experiences.
“I am incredibly proud of what we have already achieved together and even more excited for the future. This partnership represents a unique opportunity to set new benchmarks in the Minnesota market, and I am confident that together, we will redefine what’s possible in the gaming and hospitality industry.”
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