National Council on Problem Gambling partners with SG:certified

December 14, 2023
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The aim of this collaboration is to streamline the internet compliance assessment program.

The National Council on Problem Gambling (NCPG) has announced a partnership with SG:certified to make the certification process for online gambling operators more efficient. 

This certification process is known as the Internet Compliance Assessment Program (iCAP) and helps to maintain and increase industry standards when it comes to responsible gaming practices, training and education protocols and harm prevention for online gambling. 

Some of the key areas of the partnership will be the SG:certified platform offering the NCPG, efficiency and precision, technology solutions integration and a user-friendly interface. 

One of the main reasons behind the SG:certified platform being developed was to aid operators in dealing with the ever-changing regulatory environment to stay compliant with those laws. 

Senior Safer Gambling Consultant at SG:certified, Dr Maris Catania, said: “At SG:certified, we are passionate about simplifying the certification process, so we are excited that NCPG has chosen our platform to facilitate their iCAP certification. This will help operators stay at the forefront of responsible gambling practices, join the league of iCAP-accredited platforms and continue their journey towards excellence.” 

NCPG Executive Director, Keith Whyte, added: “This partnership builds upon NCPG's dedication to mitigating gambling-related harm. By facilitating the iCAP assessment through the SG:certified platform, NCPG aims to provide a more streamlined and comprehensive experience for online gambling operators seeking certification, allowing their energy to remain focused on keeping players safe.” 

This marks another step for the NCPG in improving its services, after partnering with safer gambling solution provider Mindway AI back in October. 


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