Ontario's Gateway Casinos experience sudden closure

April 17, 2023
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Gateway Casinos and Entertainment has been forced by a system outage to temporarily close all of its Ontario properties.

A system-wide malfunction at all Gateway casino sites across Ontario has forced the locations to temporarily close. The brand has 14 casinos throughout the province of Ontario but also operates 15 in British Columbia and two in Alberta.

Gateway Casinos and Entertainment’s Facebook page announced the system outage and closures via a short post: “We have made the decision to close all locations until further notice as we work to correct the issue. We apologize for the inconvenience.” The operator also urged patrons to follow that page for updates on the situation.

All casino properties shut at 1:00pm on Sunday, have not yet opened and will be temporarily closed until further notice. The nature of the system fault has not been reported, and a timeline for when it will be up and running again has not been provided to the public.

Just last September, Gateway celebrated a grand opening of Cascades Casino Delta, which is unaffected in British Columbia; however, the Cascades Casinos in Chatham and North Bay, along with 12 other locations in Ontario have all needed to close.

Casino Rama, as reported by Orillia Matters, issued a statement that said: "Casino Rama Resort's hotel and Weirs restaurant will remain open. We apologize for the inconvenience."

Gateway Casinos and Entertainment, with headquarters in Burnaby, British Columbia, is owned by a private equity investment firm, the Catalyst Capital Group, which started in 2002. Two weeks ago, the company released a statement about a loyalty program relaunch, in conjunction with the Ontario Lottery, with rewards that can be redeemed at Casino Rama Resort.

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