Great Canadian fined $151k by AGCO for age verification failures
The enforcement action was said to underscore the AGCO’s dedication to protecting youth and other vulnerable individuals from the harms of gambling.
Key Points
- As part of its investigation, the AGCO reviewed four separate incidents in which minors allegedly gained access to the casino floors and participated in gambling activities
- The AGCO’s standards require operators to ensure only eligible individuals are permitted into a gambling site and strictly prohibit access to anyone under 19 years of age
The Alcohol and Gaming Commission of Ontario (AGCO) has issued penalties of $151k to Great Canadian Entertainment for allegedly failing to prevent minors from accessing gambling activities on multiple occasions at three Toronto-area casinos.
As part of its investigation, the AGCO reviewed four separate incidents in which minors allegedly gained access to the casino floors and may have participated in gambling activities, including two cases at Great Canadian Casino Resort Toronto and one at each of Casino Ajax and Pickering Casino Resort.
“Ontario casino operators have an obligation to ensure minors are not able to access casino floors or activities such as slot machines or table games. The AGCO will continue to monitor and hold all casino operators accountable for fulfilling this important role,” AGCO CEO and Registrar Dr. Karin Schnarr said.
The AGCO’s standards require operators to ensure only eligible individuals are permitted into a gambling site and strictly prohibit access to anyone under 19 years of age except in the case of employment.
Good to know: The AGCO and Woodbine Entertainment reached a settlement agreement on April 28 following an investigation into equine injury incidents last fall
The standards also mandate that casino employees have the necessary competence, skills, experience and training to effectively carry out their duties, including age verification. The enforcement action issued to Great Canadian was said to underscore the AGCO’s dedication to protecting youth and other vulnerable individuals from the harms of gambling.
A casino operator served with an Order of Monetary Penalty by the AGCO Registrar has the right to appeal the decision to the Licence Appeal Tribunal, an adjudicative tribunal that is part of Tribunals Ontario and independent of the AGCO.
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