January 18, 2021 Casino

SUZOHAPP Announces Separation of Cash Handling Business


Mount Prospect IL, January 18, 2021—SUZOHAPP announced the separation of its gaming and amusement business from its cash handling business, effective immediately.

The new cash handling business will be called PayComplete. SUZOHAPP will continue to focus solely on its core gaming, amusement, and sports betting business.

“As our offerings grew in number and complexity, it became apparent that we could operate more efficiently and serve our customers more effectively by separating into two independent entities,” said Sim Bielak, Global President of SUZOHAPP. “The increased focus we can now bring to our Gaming & Amusement business will get us closer to the customer as we align our offerings more directly with their needs.”

To lead this effort, SUZOHAPP welcomed back gaming industry veteran, Jim Brendel, as President of Gaming for the Americas. Brendel is no stranger to SUZOHAPP, having held multiple leadership roles within the company. He is working closely with Todd Sims, SUZOHAPP’s Vice President of Sales for the Americas to operationalize the new SUZOHAPP business model.

“By bringing SUZOHAPP back to its core gaming and amusement roots, our business will benefit from more strategic, efficient and focused operations,” said Brendel. “Our customers will benefit from greater individualized attention and improved product innovation and customization. We are very excited about the possibilities of 2021.”


SUZOHAPP is a world leader in the manufacturing and distribution of gaming, amusement, and sports betting products. Serving operators and OEMs for over 60 years, SUZOHAPP carries a vast portfolio of components available for immediate distribution and for developing custom built solutions. More information, along with a comprehensive online components catalogue, is available at www.suzohapp.com. SUZOHAPP is owned by affiliates of ACON Investments,
L.L.C., a Washington, D.C.- based international private equity investment firm that has responsibility for managing approximately $5.5 billion of capital.

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