Hard Rock partner, QCI, upgrades all 50 of its client casinos
Newest version of platform released via auto-deployment.
Quick Custom Intelligence (QCI) on Wednesday said it has rolled out version 3.4 of its software platform to its entire customer base – which covers 100,000 gaming machines installed at 50 resort casinos.
QCI said Hard Rock Casino Northern Indiana confirmed the successful upgrade of the property in Gary, Indiana.
According to the company, version 3.4 of the platform demonstrates a “strong commitment” to research and development and a continued investment in the core technology.
The software update was released using an auto-deployment process that officials said allows for a non-disruptive, version-controlled database deployment that occurs automatically, while maintaining the custom configured solution at each site.
“Hard Rock Casino Northern Indiana had a successful upgrade to Version 3.4,” Beth Sliwa, Director of Player Development at Hard Rock Northern Indiana, said in a statement. “The QCI team continues to enhance their product based on the feedback from clients. I have never worked with a program that is so user friendly.”
Dr. Ralph Thomas, CEO of QCI, added: “This is a big day for QCI. The customer-driven upgrades in the 3.4 release provide features and functionality that enhance the user experience, while delivering real value in this turbulent time. This major deployment to our entire customer base representing 50 casino resorts in North America is proof of the real maturity of our software platform and QCI’s dedication to its ability to execute at scale. This ability to execute is a key technology focus as it allows us to provide continual platform enhancements while maintaining the customizations at each site. We are especially proud that our automated upgrade process allows us to avoid costly data sewerage work that often plagues data centric projects.”
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