Jamul Casino Resort to introduce new technology in boutique hotel tower
The California casino resort has also partnered with technology providers to integrate guest-centric innovations throughout the property.
Key Points
- Each room of the hotel tower will be equipped with a DigiValet control system featuring tablet-based and Alexa voice command capabilities with multilingual support
- The hotel is prepared to support future technological advancements while “guaranteeing” efficiency and uninterrupted network reliability
As the property continues to prepare for the unveiling of a new boutique hotel tower during May 2025, Jamul Casino Resort will be introducing updated technology into each room of the upcoming expansion.
Each room will be equipped with a DigiValet control system featuring tablet-based and Alexa voice command capabilities with multilingual support, as Jamul Casino Resort has partnered with technology providers to integrate guest-centric innovation.
The system will allow guests to manage lighting, temperature, entertainment and request services, while Luci Systems will offer a centralized platform for multimedia enhancements.
“This technology is truly one of a kind, empowering our guests to personalize and control their stay effortlessly from the palm of their hand,” Information Technology VP Charles Daniel Jr. said.
“We are committed to continuously innovating, ensuring every guest enjoys an unparalleled escape.”
The hotel is prepared to support future technological advancements while “guaranteeing” efficiency and uninterrupted network reliability with a backbone infrastructure from Cox Business.
Good to know: Rocio Zorrilla was appointed as Hotel Director of Jamul Casino Resort on August 21, 2024, shortly after the new hotel tower was first announced
To further improve communication, AI-powered messaging solutions will be provided by Canary Technologies and enable real-time interaction between hotel staff and patrons through text messaging.
A cloud-based property management system from Infor-HMS will handle all aspects of reservations, check-ins, room assignments and transactions.
Opened during 2016, Jamul Casino Resort is owned and operated by Jamul Indian Village Development Corporation.
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