Pennsylvania regulator upgrades self-exclusion tools to combat problem gambling

July 13, 2023
Leer en Español

State residents suffering from gambling disorders can access a more user-friendly system for help.

The Pennsylvania Gaming Control Board (PGCB) has launched an updated system to assist individuals statewide who need help because of problem gambling. The PCGB has created user-friendly online tools and three additional features that make it easier for players who want to self-exclude from engaging in gaming activities.

Pennsylvania started its self-exclusion program in 2006. The initial program gave residents the ability to opt out of entering and gambling at the state’s casinos. Eleven years later, the state passed the Gaming Expansion Act, which took the program further, giving residents self-exclusion capabilities for iGaming.

With the recent launch, the PGCB has added three more self-exclusion programs related to online gaming, truck stop video gaming terminals (VGTs) and online fantasy sports.

The board further explained the updated self-exclusion program in an official statement, “While a person is self-excluded, gaming facilities and operators in the Commonwealth must refuse wagers from, and deny any gaming privileges to, that person.

“If an individual on a list is found to be participating in gaming activities in Pennsylvania, they may be charged with criminal trespass and any gambling winnings are confiscated.”

In addition to the added program, the board has simplified the enrollment process. Players who want to opt out of access to gambling services can sign up online to participate in self-exclusion programs.

Casinos and operators statewide have also pitched in to aid the board in assisting its residents. According to the director of the Office of Compulsive and Problem Gambling (OCPG), Pennsylvania’s casinos are currently offering employee training to educate team members on the warning signs of potential problem gambling.

Both operators and casinos have developed outreach programs to aid players and encourage safe and responsible gambling, the OCPG said.


Product Spotlight

Bragg Gaming Group

Bragg Gaming Group is a global content-driven iGaming technology provider, serving online and land-based gaming operators with its proprietary and exclusive content and cutting-edge technology.

John Connelly - Interblock preparing to launch online by the end of year

John Connelly, the Global CEO of Interblock, joins the Huddle to talk about:
- The company's conversion to the online space
- The performance of ETGs
- Interblock's new philanthropic efforts
- The trend of companies going private
- And more!

Michael Hershman - Dispelling casino 'myths:' New York needs to lose fear of the unknown

Michael Hershman, CEO of the Soloviev Group, joins Tim Poole on the Huddle to put forward his case that the Freedom Plaza is the way to go for one of New York's casino licences. He fields a variety of questions - not shying away from any of them - on why 'myths' about casinos and a fear of the unknown should be dispelled, as well as acknowledging the strength of rival bids and discussing opposition to the project.

Five years ago, before the mass proliferation of social media we see today – and even before the Covid-19 pandemic – I think you would be hard pressed to find a CEO talking about “Instagrammable moments.” KPIs w...

The Global Gaming Awards: Looking ahead to 2024's ceremonies.
After more than a decade of celebrating gaming's best, Gaming America looks ahead to a bright 2024 for the Global Gaming Awards in the Americas and Asia-Pacific.
From the top: The Indian Gaming Tradeshow & Convention
Tribal gaming is a uniquely American institution and all its uncommon attributes were on display this April at the Indian Gaming Tradeshow & Convention in Anaheim, California.
Review: Terre Haute Casino Resort and Harrah's Hoosier Park Racing & Casino
Terre Haute Casino Resort vs. Harrah's Hoosier Park Racing & Casino, Gaming America's Laura Mack reviews each property.
Eureka Casino interview: CEO Andre Carrier on resort expansion
We spoke with returning guest, CEO Andre Carrier, about Eureka Casino Resort's expansion. He aims to not only change the look and feel of the casino, but to also build residential housing around it.