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Prairie Meadows Casino, Racetrack & Hotel expands technology with Agilysys

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The partnership aims to elevate staff productivity and enhance guest experiences.

Agilysys, which has been in hospitality software for more than forty years, recently announced a partnership with Prairie Meadows Casino, Racetrack & Hotel. 

The partnership will see Agilysys provide Prairie Meadows Casino with solutions that will automate functions throughout the property. Some of these functions include point-of-sale (POS), property management (PMS) and mobile reservations for rooms and activities. 

Other areas that the Agilysys software will take over are mobile check-in, mobile keys, secure document management for identification scanning, electronic signature capture and electronic waiver archives.

Adding PMS and POS to inventory and procurement (I&P) means Prairie Meadows has all three hospitality core solutions in the Agilysys Hospitality Cloud.

The agreement between the two will allow Agilysys to use its software to automate and enhance guest and staff experiences across the property’s 85,000-square-foot casino.

Prairie Meadows operates one of only two non-profit casinos in the US. Since 1989 the partnership has generated more than $2.1bn in funding for local initiatives. 

Prairie Meadows Casino Senior Vice President and COO Ann Atkin commented: "Our positive experience working with Agilysys to streamline our inventory and procurement operations was a core factor in our decision to leverage a broader scope of Agilysys Hospitality Cloud solutions to elevate performance and experiences for both staff and guests across our property.

"It is more vital than ever to attract and retain staff while also delivering better, more personalized guest experiences. We appreciate the expertise Agilysys brings to the table."

Agilysys operates across North America, Europe, the Middle East, Asia-Pacific and India with its headquarters located in Alpharetta, GA.

Agilysys Senior Vice President Don DeMarinis added: "It is invigorating to work with customers such as Prairie Meadows who understand the higher-value impact of elevating experiences across their properties by leveraging solutions designed to work in concert to compound results.

"Knowing Prairie Meadows invests back into its local community the dollars it derives through creating more engaging experiences and smoother operations makes working together even more rewarding for the Agilysys team."

Prairie Meadows began operations as a nonprofit organization in 1989 with the intent of promoting economic development, jobs, agriculture, and tourism in the state of Iowa.

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