November 24, 2021 Casino, Tribal, Land Based

Seneca Gaming institutes mask mandate


New York tribal operator’s three properties resume social distancing.

Seneca Resorts and Casinos this week said it is updating its safety and security procedures as New York State has seen a recent increase in Covid cases.

The tribal casino operator has three properties: Seneca Niagara in Niagara Falls (pictured), Seneca Buffalo Creek in Buffalo, and Seneca Allegany in Salamanca, N.Y.

According to a statement on the company’s website, masks or other types of facial coverings will be required for all guests and team members, effective Tuesday, November 23, at 6 a.m. local time.

In addition, the casinos are resuming requests for social distancing.

“Please maintain 6 feet between yourself and other guests and team members,” the statement said.

At Seneca Niagara and Seneca Allegany, the gaming floor and designated lounge areas are open to guests age 21+, the operator said. Guests of all ages may visit amenities, restaurants and shops, but those under the age of 18 require a parent or guardian accompaniment.

At this time, Seneca Buffalo Creek requires all guests to be age 21+. All visitors should be prepared to show valid, government-issued photo ID to security, Seneca Gaming said.

“As we continue to welcome you to our properties, we are committed to offering you the safest, most enjoyable experience possible,” the operator said on its website. “We have updated our safety and security procedures, and ask that you please take a moment to review our most recent policies.”

The company said the new restrictions were put in place so that patrons are able to “enjoy the best possible experience” every time they visit and “in order to ensure the safest, most enjoyable experience possible.”

Seneca Gaming said it will “continue to monitor and assess circumstances,” with any further updates posted on its websites.

The operator released a further statement attributed to Seneca Gaming Corporation president and CEO Kevin Nephew to Buffalo ABC affiliate WKBW: “Our highest priority remains the health, safety and enjoyment of our guests and our team members,” he said. “While we have maintained a strict adherence to Covid-related protocols at our three properties, the recent trends throughout Western New York are concerning. Requiring the use of face masks is the right step to ensure that our properties remain safe, enjoyable environments for all.”

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