Rivers Casino and Great Canadian Entertainment targeted by scammers

November 17, 2023
By

Phishing scams and data breaches have threatened the security of customers and staff at Illinois and Canada properties.

Scams have been noted to be targeting several casino operations across the US and Canada. Rivers Casino in Illinois, operator of Rivers Casino in Des Plaines and Great Canadian Entertainment (GCE), operator of Moncton’s Casino New Brunswick and Casino Nova Scotia, have both issued warnings to customers. 

In the case of Rivers Casino in Des Plaines, it was discovered that a breach had occurred in August – with the casino discovering the breach in November.

Scammers targeted the personal information of employees and customers, both land-based and online, with information ranging from birth dates to social security numbers being at risk.  

Rivers Casino did not confirm how many customers had data targeted but said there was no evidence that passwords or credit card numbers were stolen. For customers affected by the breach, Rivers Casino will offer a year's free fraud alerts on their payment cards.  

In a statement on Thursday Rivers Casino said, “Upon learning of the incident Rivers promptly took steps to contain the threat and secure our systems, avoiding any interruption to our operations” 

Meanwhile, at GCE, targeted scams took the form of fake mobile apps created to impersonate Casino Nova Scotia and Casino New Brunswick.

Logos, names and even employee images were used to build a persuasive fake app; however, it has been confirmed on social media that they are fake. 

Notably, the apps asked customers to input personal details to access free spins on the app.  

This resulted in CGE confirming that it does not contact customers to acquire personal details. On the website, a scam alert on the issue reads, ‘We do not have an online gaming app for Casino New Brunswick.’ 

‘Never share financial details. You shouldn’t be asked for your bank or credit card details to claim a prize from any Great Canadian Entertainment venue.’ 

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