Rivers Casino and Great Canadian Entertainment targeted by scammers

November 17, 2023

Phishing scams and data breaches have threatened the security of customers and staff at Illinois and Canada properties.

Scams have been noted to be targeting several casino operations across the US and Canada. Rivers Casino in Illinois, operator of Rivers Casino in Des Plaines and Great Canadian Entertainment (GCE), operator of Moncton’s Casino New Brunswick and Casino Nova Scotia, have both issued warnings to customers. 

In the case of Rivers Casino in Des Plaines, it was discovered that a breach had occurred in August – with the casino discovering the breach in November.

Scammers targeted the personal information of employees and customers, both land-based and online, with information ranging from birth dates to social security numbers being at risk.  

Rivers Casino did not confirm how many customers had data targeted but said there was no evidence that passwords or credit card numbers were stolen. For customers affected by the breach, Rivers Casino will offer a year's free fraud alerts on their payment cards.  

In a statement on Thursday Rivers Casino said, “Upon learning of the incident Rivers promptly took steps to contain the threat and secure our systems, avoiding any interruption to our operations” 

Meanwhile, at GCE, targeted scams took the form of fake mobile apps created to impersonate Casino Nova Scotia and Casino New Brunswick.

Logos, names and even employee images were used to build a persuasive fake app; however, it has been confirmed on social media that they are fake. 

Notably, the apps asked customers to input personal details to access free spins on the app.  

This resulted in CGE confirming that it does not contact customers to acquire personal details. On the website, a scam alert on the issue reads, ‘We do not have an online gaming app for Casino New Brunswick.’ 

‘Never share financial details. You shouldn’t be asked for your bank or credit card details to claim a prize from any Great Canadian Entertainment venue.’ 


Product Spotlight


Things get unruly in the company of some fleecy characters in the new Konami Gaming’s new Unwooly Riches slot series.

John Connelly - Interblock preparing to launch online by the end of year

John Connelly, the Global CEO of Interblock, joins the Huddle to talk about:
- The company's conversion to the online space
- The performance of ETGs
- Interblock's new philanthropic efforts
- The trend of companies going private
- And more!

Michael Hershman - Dispelling casino 'myths:' New York needs to lose fear of the unknown

Michael Hershman, CEO of the Soloviev Group, joins Tim Poole on the Huddle to put forward his case that the Freedom Plaza is the way to go for one of New York's casino licences. He fields a variety of questions - not shying away from any of them - on why 'myths' about casinos and a fear of the unknown should be dispelled, as well as acknowledging the strength of rival bids and discussing opposition to the project.

Five years ago, before the mass proliferation of social media we see today – and even before the Covid-19 pandemic – I think you would be hard pressed to find a CEO talking about “Instagrammable moments.” KPIs w...

The Global Gaming Awards: Looking ahead to 2024's ceremonies.
After more than a decade of celebrating gaming's best, Gaming America looks ahead to a bright 2024 for the Global Gaming Awards in the Americas and Asia-Pacific.
From the top: The Indian Gaming Tradeshow & Convention
Tribal gaming is a uniquely American institution and all its uncommon attributes were on display this April at the Indian Gaming Tradeshow & Convention in Anaheim, California.
Review: Terre Haute Casino Resort and Harrah's Hoosier Park Racing & Casino
Terre Haute Casino Resort vs. Harrah's Hoosier Park Racing & Casino, Gaming America's Laura Mack reviews each property.
Eureka Casino interview: CEO Andre Carrier on resort expansion
We spoke with returning guest, CEO Andre Carrier, about Eureka Casino Resort's expansion. He aims to not only change the look and feel of the casino, but to also build residential housing around it.