Konami installs its Synkros casino management system at The Queen Baton Rouge

September 19, 2023

Patrons can access rewards and benefits at four destinations.

The Queen Baton Rouge has installed Konami Gaming’s Synkros casino management system. The deployment followed the destination’s recent grand opening.

Guests of Baton Rouge’s first land-based casino have access to benefits and rewards from all four of The Queen Casino & Entertainment’s destinations, including a mobile app.

The Queen Casino & Entertainment President and CEO Terry Downey said, “Launching best-in-class casino technology and seamless loyalty rewards through Synkros has been part of our vision for The Queen Baton Rouge following the successful installs at Belle of Baton Rouge, DraftKings at Casino Queen and Casino Queen Marquette.

“We hope that the attractive rewards and technology will encourage loyal members and new guests to explore these exciting gaming and entertainment destinations.”

The Queen Casino & Entertainment runs to venues in Baton Rouge. Both the Belle of Baton Rouge and The Queen Baton Rouge have taken on renovation projects. The state’s first land-based casino, Belle of Baton Rouge, expects to complete its renovation project next year.

Konami Gaming VP, Systems Sales Randy Caron said the company is eager to build on its ongoing relationship with The Queen Casino & Entertainment.

He commented, “The Queen Baton Rouge is their fourth property to utilize a loaded Synkros system with multi-site capabilities. Konami is excited for the opportunity to expand our partnership with The Queen Casino & Entertainment, Inc., delivering amazing system reliability along with a ton of tools to help them compete in their local markets.

“We offer our sincere congratulations to The Queen Baton Rouge on its grand opening and look forward to continued partnership.”


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