PrizePicks becomes first-ever DFS operator to gain iCAP certification
Developed by the NCPG, the iCAP process involves an independent, comprehensive review of an operator’s responsible gaming policies and practices.
Key Points
- iCAP certification is granted to operators that meet the NCPG’s high standards for responsible gaming and consumer protection practices
- PrizePicks has collaborated with various responsible gaming-focused organizations, including Kindbridge Behavioral Health, Epic Global Solutions and IC360
PrizePicks has received Internet Compliance Assessment Program (iCAP) accreditation from the National Council on Problem Gambling (NCPG), becoming the first daily fantasy sports (DFS) operator to obtain the recognition.
“This certification is a powerful recognition of the culture we’ve built at PrizePicks, and an incredible honor that underscores our unwavering commitment to putting player safety first,” PrizePicks CEO Mike Ybarra said.
“I want to extend my sincere thanks to the NCPG for their thorough evaluation, and to our exceptional team for setting the bar as an industry leader in responsible gaming.”
Developed by the NCPG, the iCAP process involves an independent review of an operator’s responsible gaming policies and practices, spanning Know Your Customer (KYC) protocols, work culture, consumer protection measures, customer service standards and regulatory compliance. The certification is granted to operators that meet the NCPG’s high standards for responsible gaming and consumer protection practices.
“We are proud to recognize PrizePicks as the first daily fantasy sports operator to receive iCAP accreditation,” NCPG Director of Programs Jaime Costello said.
“This achievement highlights their unwavering commitment to player protection and promoting positive play, setting a new benchmark for excellence in the industry.”
Good to know: PrizePicks released its responsible gaming report for 2024-2025 on February 20, including comments from Ybarra on the “remarkable strides” his company has made throughout the past 12 months
PrizePicks has also collaborated with numerous organizations that are focused on responsible gaming, compliance and mental health, such as Kindbridge Behavioral Health, Epic Global Solutions and IC360.
The NCPG’s evaluation of PrizePicks ensured alignment with the highest Internet Responsible Gaming (IRG) standards, drawing from “best practices” across jurisdictions worldwide.
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