Paysafe G2E Preview: Speed & security

What are you most looking forward to exhibiting at G2E 2024?

Paysafe has had an exciting year of innovating in the payments world, which we’re looking forward to presenting and discussing with our customers at G2E 2024. Something we’re excited to exhibit is our new Pay by Bank, which allows users to pay directly from their online bank accounts, as well as cash-out winnings seamlessly.

How is Paysafe looking to address the issue of frictionless payments and customer security concerns? Is this something we can expect to see at G2E?

Players expect to pay – along with being paid – quickly and securely, which Paysafe aims to help operators do effectively. By offering diverse payment options and leading security measures, including digital wallets and real-time payment processing, we work to ensure that customers are not only happy with the speed of their payments, but also with the idea that their personal information is safe as well.

What are the latest updates in the US payments industry with regard to iGaming and sportsbooks?

The role of payments is growing substantially in the US iGaming market, as users expect to have their preferred payment option readily available and may look to a competitor if they can’t find it. By offering a variety of payment options through a payment provider such as ourselves, operators can ensure that players find the payment method they’re looking for, which should lead to increased customer satisfaction and retention.

Will you be bringing your new Pay by Bank product to G2E? How do you reflect on the launch after the first few months?

It’s been an exciting launch thus far, though there’s always room for additional growth. With Pay by Bank, users have the ability to sync their online bank account in seconds, meaning deposits and withdrawals with their favorite iGaming brands are handled in real-time, reducing the potential for fraud and improving the user’s checkout process. This is a product that US players are hungry for, with 27% of users preferring this method according to our research.

These seamless payments have made life much easier for players and we’re confident it’ll remain on that trajectory as we bring this product to even more users.

As the US market continues to evolve at state level, how do you expect the payments industry to change?

Naturally, a lot of the evolution will arise if new markets regulate or established ones change their regulations. While 2024 hasn’t seen too much movement other than North Carolina going live, there is plenty of excitement going into 2025. States like Alabama, Georgia, Minnesota and more are looking at bills to potentially open up to online gaming in different forms. If new states come online, it’ll be imperative for operators to offer users their preferred payment methods in each state to ensure users feel comfortable depositing and withdrawing their funds.

Should you attend G2E 2025 next year, how would you like to reflect on the year?

If we look back in 2025, I’m sure we’ll find that we helped operators offer their users all their favorite ways to play and turn transactions into experiences.

Will Underwood

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