Pavilion Payments appoints Lori Lawson as COO
She will focus in optimizing operations, accelerating rollout processes and boosting customer growth.
Key Points
- Lawson has taken on the role of COO at Pavilion Payments
- Her focus is optimizing operations and boosting customer growth.
- Her last role was PMO and Gaming Operations leader
Lori Lawson has been appointed Chief Operations Officer at Pavilion Payments.
Her priority in this new position will be optimizing operations, accelerating rollout processes and supporting customer growth through superior service delivery. To achieve this, she will manage Pavilion Payments’ Customer Success, Product Implementation and Project Management Office.
Up until today, Lawson had served as VP of the Program Management Office and most recently led Gaming Operations and PMO at Pavilion Payments since 2021, where she played a key role at managing Pavilion Payments’ separation from Global Payments.
During her more than 19 years of experience, Lawson, who is a Six Sigma Black Belt and Certified Scrum Master, has worked in gaming, payments and technology operations, focusing on delivering large-scale programs to drive customer success.
Lawson said: “My top priority is to ensure we provide our customers with unparalleled service and support with every interaction, helping them maximize their revenue potential. I look forward to working closely with our teams and partners to deliver operational excellence at every touchpoint.”
Dan Connors, Pavilion Payments CEO, said: “I’m proud to recognize Lori’s tremendous contributions to Pavilion Payments and excited to see her take on this expanded leadership role.
“Her deep operational expertise, strategic mindset, and collaborative leadership style have made a lasting impact across our organization and will continue to drive value for our customers.”
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