Great Canadian Casino Resort Toronto penalized $120k for dealer collusion scheme
The scheme involved the alleged execution of various dealer cheat moves, including intentionally exposing cards, inappropriately overdrawing and issuing overpayments.
Key Points
- The AGCO’s review found Great Canadian Casino Resort Toronto’s surveillance and supervisory pit staff failed to detect the cheat scheme and follow proper audit procedures
- This represents Great Canadian Casino Resort Toronto’s second incident involving allegations of a cheat-at-play and dealer collusion
The Registrar of the Alcohol and Gaming Commission of Ontario (AGCO) has penalized Great Canadian Casino Resort Toronto $120k for allegedly failing to detect a cheat-at-play and dealer collusion scheme.
“Ontario’s registered casino operators have an obligation to ensure the integrity of game play in their casinos. This includes a responsibility to detect and prevent collusion and cheating,” AGCO CEO and Registrar Dr. Karin Schnarr said.
“The AGCO will continue to monitor and take all necessary steps to uphold the integrity of gaming in Ontario’s gaming sites.”
During March 2024, the Ontario Provincial Police Investigation and Enforcement Bureau, positioned within the AGCO, laid charges against five individuals following an investigation into allegations that two table games dealers were in collusion with a group of casino patrons.
The AGCO then conducted a subsequent compliance review, confirming the dealers had engaged in a cheat scheme on multiple occasions with the same group of patrons, leading to nearly $20k in illicit winnings in less than one week’s time.
The scheme involved the alleged execution of various dealer cheat moves, such as intentionally exposing cards that were supposed to remain face down while dealing, inappropriately overdrawing the dealer’s cards and issuing overpayments on winning hands.
Good to know: Petroglyph Development Group closed on the previously announced acquisitions of two Great Canadian Entertainment casino properties on January 16, including Casino Nanaimo and Elements Casino Victoria
The AGCO’s review found Great Canadian Casino Resort Toronto’s surveillance and supervisory pit staff failed to detect the cheat scheme and follow proper table games audit procedures, which are intended to ensure rules of play are followed by dealers and patrons.
A casino operator served with an Order of Monetary Penalty by the AGCO Registrar has the right to appeal the Registrar’s decision to the Licence Appeal Tribunal, which is an adjudicative tribunal independent of the AGCO and part of Tribunals Ontario.
This represents Great Canadian Casino Resort Toronto’s second incident involving allegations of a cheat-at-play and dealer collusion, having received an $80k penalty during September 2023 when formerly branded as Casino Woodbine.
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