QCI expands collaboration with Delaware North to include QCI Host deal
Both will work to enhance guest services.
QCI has extended its existing partnership with global hospitality and entertainment company Delaware North.
With the development of its latest platform addition, QCI Host, the company will work to “harness the full potential of Delaware North’s data, facilitating smarter decision-making, optimizing customer experiences, and driving innovation across their operations.”
Delaware North VP of Player Development Tarese Brown said the company is eager to team up with QCI once again.
She commented, “We are truly excited about the expanded capabilities that QCI Host brings to our operations. QCI has been an invaluable partner in helping us unlock the power of data, and this latest addition takes our data intelligence to a whole new level.
“With QCI Host, we are better equipped to enhance the guest experience and drive strategic decisions that will shape the future of Delaware North’s gaming division.”
QCI said that the latest strategic agreement aims at “deepening” the company’s current collaboration with Delaware North.
QCI CEO Dr. Ralph Thomas said, “At QCI, we believe that the strength of our solutions lies in the strength of our foundation. Our data lake and data warehouse are the bedrock upon which we create data-driven excellence. We’re thrilled to see Delaware North leverage this foundation to drive innovation and success in their gaming operations.
“This partnership exemplifies our commitment to delivering cutting-edge technology that empowers our clients. QCI remains dedicated to our mission of transforming data into actionable intelligence. We look forward to the continued success of our partnership with Delaware North and the limitless possibilities that lie ahead.”
QCI specializes in offering software and real-time operational tools for both the gaming and hospitality industries. The company’s platform is currently utilized in more than 100 casino resorts throughout North America, Australia, New Zealand and Canada.
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