What products are you showcasing at G2E?
We are showcasing our full product suite, which includes new and existing products. We’ll have all our existing payment products delivered through our CashStream kiosks and our LiveCage and BankBuilder products. We’ll have our Lush loyalty kiosk, and we’ll be unveiling Mira, our new enrollment kiosk, which has a ground-breaking look and design. We’re also showing our Jackpot platform, which delivers Jackpot processing and pay-out through mobile units, and a brand-new Jackpot kiosk which is specially designed to deliver functionality with a minimal footprint. We’ve also designed some proprietary pricing features using our DataStream processing switch, which we’ll show to select customers.
What gap in the market is being filled by your offerings?
We’re filling in gaps to help our customers save costs, enhance patron experience, and price services more efficiently. Our LiveCage offering, which has been in the market for a number of years, continues to fill a need for versatile, reliable, and easy-to-use cage automation, which saves costs and shortens lines at the cage. Our Lush branded loyalty platform automates and turbocharges a casino’s customer retention and loyalty program by enhancing a patron’s ability to earn and spend their points. Our DataStream pricing features will allow pricing flexibility on payment features to maximize revenues on kiosk transactions.
How does a show like G2E expand your operations?
It’s an opportunity for us to have a dialogue with a large number of customers and prospects at one time so that we can build relationships, make deals and collect useful input for future product ideas.
What R&D goes into your products?
We have an in-house R&D team with both hardware and software expertise to match our product set. In many cases, we prefer to develop proprietary platforms, so we do the bulk of the development work. We’ll also partner with third parties when we recognize that other development teams have a core competency in a particular piece of development.
Where does Passport Technology go from here?
We’ll continue to focus on developing an ecosystem of products and services for the maximum benefit of our casino customers. As long as we execute on that, we’re confident we’ll continue to grow our customer base globally.
